Vinted Users Voice Frustration About Sizing Modifications

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.

Digital Channels Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

Vinted explained the updated approach better aligns with other platforms.

It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.

Sizing System Changes

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Manual Updates

Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Service Background

The service features exceeding 100 million members, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.

Robert Montoya
Robert Montoya

Finansjournalist med över 10 års erfarenhet, specialiserad på marknadsanalys och ekonomisk politik.